Fortinet FortiManager

• A single console to manage all Fortinet firewalls switches, wireless infrastructure and end points.
• Create and quickly modify policies / objects with a consolidated view editor, enabled to drag and drop.
• Detailed monitoring of comprehensive audit reviews and capabilities.
• Manage devices in a Security Fabric group as a single device and show Security Fabric topology.
• Granular device and role-based management for large companies and multi-tenure implementations.

General description of FortiCare support services
At Fortinet, we take great care to ensure that our customers are satisfied with our products and support. Our FortiCare support offers are specifically designed to provide you with the support you need for all Fortinet products and services no matter where in the world you are.

FortiCare support services provide global support per product. By subscribing to these services, you will receive a timely response to any technical problems, as well as a complete visibility on the progress of the ticket resolution.

All FortiCare support services include firmware updates, access to the support portal and associated technical resources, technical incident reports (via the web, chat and phone), as well as a hardware return option.

FortiCare Service 24 hours a day, 7 days a week
The FortiCare 24 × 7 service includes access to technical support 365 hours a day, 24 days a week, as well as advanced hardware failure replacement service. This service provides the guarantee of 24-hour coverage and quick response for the replacement of defective hardware.